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What are eyelash extension?
Eyelash extension involves individual or multiple synthetic strands of lashes from different length/thickness and placing it onto an individual natural lash.  

Will eyelash extension damage my lashes?
No, the right technique will not damage your lashes. Be sure to not pull or rub your lashes as it will pull out your own natural lashes.


How long does eyelash extension last?
Eyelash extension last between 2-6 weeks depending on the aftercare such as daily routine and shedding cycle. See below on shedding cycle

Are eyelash extension safe?

Yes, Lash Envy only use medical grade adhesive.


Can I wear makeup or mascara?

Yes you can, however mascara isn't recommended. Be sure your face products (makeup, face wash, make-up remover, mascara, etc.) are OIL-FREE and NOT waterproof. Oily and waterproof products will break down the glue causing you to lose your extensions a lot sooner.


How long does the extension process take?

It depends on the volume of your natural lashes - it could take between 45 minutes to 2 hours.


How do I take care of my lashes?

  • Don't wet or steam your lashes for 24 hours

  • Avoid heat such as oven or BBQ - it can melt or discomfort your extension

  • Avoid pulling or rubbing your extension

  • Avoid any OIL BASED or WATERPROOF products

  • Clean your lashes 2-3 times and/or daily

  • Do not perm, curl or tint your lashes

  • Brush daily

  • Sleep on your back and not on your stomach

Will I have any reaction to eyelash extension?

The 3 main reaction that can happen are allergies caused by the lash extension glue ingredients. Signs of allergic reactions include skin redness, puffiness, and itchiness. The reaction usually occurs within 48 hours. Irritation is common and can be caused by the under-eye pad or thickness of the extension. Signs of irritation includes puffiness, eyeball redness, and itchiness. These symptoms don’t usually last longer than 48 hours. Eye infection known as Blepharitis can occur due to poor eye hygiene - it's when dead skin is not being regularly washed. You’ll experience a red tender bump on eyelid, burning, tearing, swollen and/or crusting on the eye’s waterline.

Do I need to take a break from lash extension?
No, but it is recommend to remove your lashes every 6 months and clean the lash line due to possible development of blepharitis. Cleaning and reapplying a new set of extensions can be done the same day.

Why is it that my lashes don't seem to last?

It depends on your daily routine and activity. A person who suffer from oily skin can impact the lasting of the extension. A person who has dry skin and uses oily products to help with the dryness can cause them to lose their lashes sooner. Getting your lashes wet within 24 hours after having them applied can play apart - too little moisture will not cure the glue and too much moisture will over cure causing the glue to go in shock resulting in brittle bonds. It can also cause the glue to turn white - this happens often with watery eyes during the application process. Trichotillomania Tangle is a hair pulling/tangling condition where a person has the urge to pull out their own hair. Thyroid Conditions can make your hair brittle, thin, and dry and cause hair to fall out earlier than usual. Alopecia Areata is a skin disease that results in hair loss, your immune system attacks hair follicles causing them to fall out into round bald spots.

Here are some things that can cause bad retention: 

  • Oils

  • Glyceryl

  • Anti depressants

  • Argon oil

  • Skin/hair/nail supplements (make lashes grow quickly)

  • HRT (hormonal changes)

  • Steroids (can cause loss or lashes or rapid growth)

  • Intense face creams

  • Mascara

  • Heavy makeup

  • Lack of aftercare/cleaning

  • Eyeliner

  • Eydrops (latanaprost and Xalatan)

  • Facials

  • Sunbeds

  • Swimming

  • Sweating

  • Thyroid meds

  • False lash strip glue

  • Saunas

  • Some lash cleansing foams

  • Acne meds

  • Self tanning lotion

  • Sun creams

  • Hay fever

  • Living in high humid countries (like the UK)

  • Chemical peels

  • Menstrual cycles


The upper eyelid has more and longer lashes than the lower lid. A person has between 70-160 lashes on each upper lid, while there are only 60-80 lashes on the lower lid. The upper lashes are generally between 7-12mm in length and their average lifespan is anywhere from 45-90 days. People lose between 2-5 lashes per day during each natural cycle.

Each natural lash goes through 3 stage of growth:
Anagen - natural lashes are growing
Catagen - natural lashes stop growing
Telogen - is the resting stage; older lashes will be pushed out by new lashes

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